Navigating Growth and Risk in Ecommerce
Join us for an insightful event designed for ecommerce professionals focused on fostering business growth while effectively managing associated risks. Delve into critical topics that every ecommerce business must consider as they scale, including dispute resolution for online trade and data security related risks.
Why Attend?
The event will feature informative presentations from industry experts, followed by a networking session where you can connect with peers, share experiences, and discuss strategies for success.
Who Should Attend?
Ecommerce business owners, managers, and professionals looking to enhance their knowledge of risk management while pursuing growth opportunities.
Details:
Date: October 31, 2024 (Thursday)
Time: 14:30 – 17:00 HKT
Venue: 11/F, Oxford House, Taikoo Place, Quarry Bay, Hong Kong
Agenda
| Time | Topic | Speaker |
|---|---|---|
| 14:30 | Registration | - |
| 15:00 | Opening Remarks | Joseph Yuen, Chairman, Hong Kong Federation of Ecommerce |
| 15:05 | Revolutioning Ecommerce: Unleashing AI's Power for Elevated Customer Experiences and Operational Excellence | Victor Chow, Regional BD Director, Leqee Group |
| 15:30 | Reimagine Checkout: 10 Practical tips for Cross Border Ecommerce | Jun Lam, Senior Manager, Partner Sales and Onboarding, PayPal |
| 15:55 | Data Security Risks in the Rise of Ecommerce | Tom Hutchins, Business Development Director, LexisNexis® Risk Solutions |
| 16:20 | Dispute Resolution in Online Trade | Dr. Alex Lau, Hong Kong Intellectual Property Advisory Service Limited |
| 16:45 | Closing Remarks | Douglas Wolfson, Senior Sales Director, LexisNexis® Risk Solutions |
| 16:50 | Networking | - |
Speakers
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Jun Lam
Senior Manager, Partner Sales and Onboarding | PayPalJun Lam is currently serving as the Senior Manager (Partner Sales and Onboarding) at PayPal, dedicated to developing PayPal's partner relationships in online payments in Hong Kong. He previously worked in account management at eBay and has extensive experience in the ecommerce industry. Before eBay, he specialized in search engine marketing at Yahoo!, laying a solid foundation for his success in ecommerce. He obtained his MBA from the University of Hong Kong in 2018.
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Victor Chow
Regional BD Director | Leqee GroupI have over 15 years of experience on IT, IoT, ecommerce, from operational work to business development. The best part of my job is seeing our customers succeed. It's not just about creating a great solution; it's about helping companies build their brand voice, reach new customers, and expand into new markets — and we've done that over and over again.
I feel it's important to be aware of the demands placed on clients and consumers, market trends, and obstacles that need to be overcome. That's how we build trust and strong bonds with our customers — and the market at large.
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Tom Hutchins
Business Development Director | LexisNexis® Risk SolutionsTom Hutchins has over 7 years’ experience working in the Financial Services & Technology space. Over the past 5 years working with LexisNexis® Risk Solutions, Tom has specialised in Fraud Prevention & Identity Management across ASEAN & Hong Kong. Working with customers in Banking and Digital Economy has been his focus; helping them solve many different types of digital risk and identity fraud.